Aviation Supervisor

Fox Trot Aviation Services is seeking a consistently hard working Aviation Supervisor who is committed to reliable quality service, customer relationships, and building a rock steady team. Based at the Bradley International Airport (BDL)

This position will require an open and flexible work schedule 7 days a week that includes weekends and some holidays.

The Aviation Supervisor (AS) is a key leadership position responsible for ensuring the highest standards of safety, quality, and operational efficiency within the aircraft detailing team. The AS will work closely with and assist the Operations Manager in overseeing daily operations, managing team performance, enforcing safety protocols, and ensuring the quality of service provided to clients. This role requires a proactive, organized, and adaptable leader with strong communication skills and a deep understanding of safety and operational procedures.

The Aviation Supervisor will also handle scheduling, team training, and ensure accurate safety compliance documentation.

• Perform interior and exterior detailing of private aircraft, including cleaning, polishing, and protecting surfaces to enhance their appearance.
• Clean and sanitize aircraft interiors, including cabins, cockpits, lavatories, and galley areas, following industry-approved cleaning procedures.
• Vacuum, shampoo, and spot-clean carpets and upholstery to maintain a fresh and appealing interior.
• Polish and wax aircraft exteriors to enhance the shine and protect the surfaces from environmental elements.
• Clean and polish windows, ensuring a streak-free and crystal-clear view for passengers.
• Detail and clean aircraft components such as landing gear, wings, and engines, using appropriate cleaning products and techniques.
• Conduct thorough inspections to identify and address any damages, stains, or imperfections in the aircraft's interior or exterior.
• Collaborate with aircraft owners, operators, and maintenance personnel to understand specific detailing requirements and preferences.
• Detail oriented, organized and ability to work independently.

• Demonstrate comprehensive knowledge of safety protocols, particularly Policy 700
  , and enforce these policies across the team.
• Identify and communicate any hazardous behaviors or unsafe conditions on the jobsite.
• Develop and implement strategies to improve safety standards on all worksites.
• Complete and submit safety documentation including HIT Forms
  , Safety Stand Downs
  , and Hazardous Attitude Reports
  .
• Assist in incident investigations, ensuring proper documentation, communication, and follow-through.
• Collaborate with the Training/Safety Department to ensure up-to-date compliance with safety protocols and maintain accurate training records.

• Build and manage work schedules to optimize operational flow and meet service needs.
• Report scheduling requests or concerns to the Operations Manager and adapt to changes in a positive manner.
• In the absence of the Operations Manager, assume full responsibility for scheduling and operational coordination.
• Document and report attendance, call-offs, or absences and communicate this information to the OM.
• Participate in the hiring process, including interviewing candidates and ensuring timely onboarding, background checks, and drug testing.
• Assess team member skills, provide feedback, and communicate personnel needs and performance issues to the OM.
• Ensure staffing levels align with job budgets, and address any attendance or personnel issues with the OM.

• Maintain Level 4 Certification and ensure annual recertification.
• Conduct detailed inspections of aircraft to identify quality imperfections and ensure all work meets company standards.
• Perform final quality control (QC) checks on aircraft and resolve issues such as missed bugs, bright work, and interior cleanliness.
• Track and complete Critical to Quality (CTQ) audits and quality assessments.

• Lead training sessions for team members on aircraft detailing procedures, safety compliance, and operational standards.
• Create and present training materials, including slide decks, to ensure all new hires are equipped with the necessary knowledge.
• Collaborate with the Training/Safety Department to ensure consistent safety compliance and track training progress.

• Ensure the GO-Bag
  , carts, and van stock meet the minimum operational needs by reviewing reorder forms…