Parking Cashier

Parking Cashier – SP+ (SP Plus)

Join to apply for the Parking Cashier role at SP+ (SP Plus)

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable – giving us back our most valuable asset, time.

An SP+ Cashier will create an efficient, stress‑free, and enjoyable experience for each customer.

This includes receiving payment from customers for parking services and facilitating the flow of traffic through the facility by performing the following duties:

• Treat each customer with respect and kindness, ensuring each interaction delivers on the SP+ Promise of making every moment matter.
• Responsible for being at work every scheduled day, on time and in uniform, and ready to assist customers.
• Counts “bank” of revenue at beginning of shift to ensure starting total is correct.
• Collects cash and/or validations and maintains security of cash.
• Makes change and issues receipts or tickets to customer for each transaction.
• Computes or re‑computes bill from ticket showing amount due per customer.
• Opens cash register and records transactions, displays cost of customer transaction on cash register.
• Quotes prices for parking services for which money is received upon customer receipt.
• Gives directions to city locations and assists customers, ensuring they get where they are going easily and efficiently.
• Completes lost ticket forms when original tickets cannot be located.
• Resolves customer complaints quickly and efficiently, asking a supervisor for assistance when needed.
• Answers telephone in a prompt and courteous manner.
• Maintains cleanliness of booth and picks up trash in the surrounding area.
• Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth.
• Verifies log of shift transactions against bank of “revenue” on hand.
• Compiles “bank” of collected revenue during the day once a predetermined amount of money has been collected.
• Records amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions.
• Any other duties that may be assigned by the supervisor.

Pay Rate: $16.72 per hour

• Education and/or
  
  Experience:
  
  Less than high school education or up to one month related experience or training or equivalent combination of education and experience.
• Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week‑ends may be required.
• License Requirement: The individual will only be required to have and maintain a valid state‑issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
• Mathematical
  
  Skills:
  
  Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.
• Language
  
  Skills:
  
  Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, supervisors and other employees of the organization.
• Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Other
  
  Skills and Abilities:
  
  Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle…