DOT Shuttle Supervisor

Join to apply for the DOT Shuttle Supervisor role at Metropolis Technologies

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences, eliminating fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at more than 4,000 locations across North America and Europe.

We are reinventing parking so that tomorrow we can power checkout‑free experiences anywhere you go, making everyday living, working, and playing remarkable — giving us back our most valuable asset, time.

Basic Function – Assist in the day‑to‑day management of a shuttle operation, ensuring compliance with contractual guidelines, company policies, and procedures, fostering client relations, and promoting a professional image.

• Participate in programs to improve client and customer satisfaction.
• Assist with the management of day‑to‑day activities of the assigned locations.
• Assist with management duties as assigned.
• Courteously assist customers.
• Assist in the maintenance and repair of equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills and other hazards; substitute for any position if necessary.
• Have a thorough knowledge of all areas of the shuttle operation, transportation route, major streets, landmarks and freeways in the area of the garage.
• Complete other duties as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education/
  
  Experience:
  
  Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience. Prior supervisory experience with a DOT‑regulated shuttle operation preferred.
• License Requirement: Maintain a valid CDL Class A or B Driver’s License with Passenger Endorsement if responsible for operating shuttle buses with a capacity of 15 passengers or more.
• DOT Medical Card: A Medical Examiner’s Certificate (DOT Medical Card) is required.
• Availability to Work: Availability for 2nd shift, 3rd shift and/or weekends may be required depending on hiring needs.
• Oral Communication: Speaks clearly; listens and clarifies; responds well to questions.
• Written Communication: Writes clearly and informatively; reads and interprets written information.
• Customer Service: Maintains a positive attitude and responds to requests for service.
• Adaptability: Adapts to changes in the work environment and handles delays or unexpected events.
• Judgment: Exhibits sound and accurate judgment.
• Physical Demands: Frequently sit, stand, walk, use hands and fingers, handle objects, talk; occasionally climb or balance; stoop, kneel or crouch; lift or move up to 25 pounds; have adequate vision for close and peripheral focus.

$28.00 – $29.00 per hour

Eligible employees will participate in various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401(k) and paid time off.

US-CT-WINDSOR LOCKS

SP+ is an equal‑opportunity employer committed to policy and practice in recruiting, hiring, training and promoting without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other federally or state‑protected classes. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised EEO rights.