Collections Administrator

About Us  At Logic Executive Search and Workplace Solutions we strive to be a valued, strategic business partner providing the highest level of executive recruitment expertise and customized workplace strategies.
The Opportunity  Our client is looking to add a  Collections Administrator  to their team in  Windsor, Ontario.  The Collections Administrator will be responsible for managing customer accounts, following up on outstanding balances, resolving billing discrepancies, and ensuring timely payment collection while maintaining strong customer relationships. This position will also support account reconciliations, payment processing, reporting, and coordination with internal departments to help maintain accurate financial records and efficient collections operations.
Position Availability   This posting is for a vacancy within the organization
What’s In It For You   Base Salary Range: $50,000-$60,000
Comprehensive Benefits Package
RRSP Contribution
Opportunity to work for a growing organization
What You’ll Be Responsible For   Collecting outstanding payments and working with customers to establish payment arrangements
Maintaining accurate and up-to-date customer account records while reviewing overdue accounts and taking appropriate follow-up actions
Handling customer inquiries professionally, including preparing reconciliations and statements, resolving payment disputes, and processing payments and refunds
Compiling weekly customer account reports and providing updates to management
Applying customer payments to the appropriate invoices and accounts
Preparing invoice corrections and payment adjustments as required
Tracking customer invoices against approved purchase orders when necessary
Contacting customers regarding overdue balances through phone, email, and mail correspondence, including conducting timely follow-ups
Recommending escalated collection actions or service discontinuation when required, while coordinating with internal teams
Supporting additional administrative and accounting-related duties as needed

The Ideal Candidate   Post‑secondary education in Accounting, Finance, Business Administration, or a related field
Has strong verbal and written communication skills
Possesses excellent negotiation and customer relationship management abilities
Proficient with Sage 300 and Microsoft Excel
Previous experience in collections, finance, accounts receivable, or customer service
Highly organized with strong attention to detail and problem‑solving skills
Able to manage multiple priorities in a fast‑paced environment while maintaining professionalism
Logic Executive Search and Workplace Solutions is dedicated to supporting opportunities that reflect the diversity of the communities we serve. We value diverse perspectives and experiences, and encourage individuals from all backgrounds to apply, including those who may not meet every requirement listed.
Logic Executive Search and Workplace Solutions is committed to providing accessible employment practices that follow the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Should you require accommodation during any phase of the recruitment process, please let our recruitment team know.
Our Commitment to a Human-Centered Hiring Process:
We comply with Ontario employment and privacy laws while using technology responsibly, ensuring every resume is personally reviewed and all hiring decisions are guided by experienced HR professionals with a fair, transparent, and ethical approach

#J-18808-Ljbffr