Product Operations Specialist

Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!

Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!

The Product Operations Specialist enables the Product organization to execute more effectively, consistently, and at scale by developing and improving the processes, frameworks, tools, reporting structures, and operating practices that support product delivery and execution.

This role contributes to the design and evolution of the operating models, governance frameworks, processes, tooling, and insights that help Product teams make informed decisions, improve delivery consistency, identify execution friction, and operate more effectively at scale.

Working across Product Operations, Product Management, Engineering, UX, Product Marketing, Customer Success, and other stakeholders, the Product Operations Specialist identifies opportunities to simplify and standardize how product work is planned, executed, validated, and reported, improve visibility and accountability, and drive operational excellence across the product lifecycle.

Vacancy Status

This is an existing job vacancy

• Partner with Product and Product Operations leaders to design, implement, and continuously improve Product delivery and execution frameworks, including execution planning, market validation, lifecycle governance, and standardized operating practices that enable consistent execution across the Product organization.
• Identify process friction, execution bottlenecks, tooling gaps, data-quality issues, inconsistent practices, and operational inefficiencies, and translate findings into scalable process, tooling, automation, and governance improvements across Product teams.
• Establish and maintain consistent program reporting structures, metrics, dashboards, definitions, and operating mechanisms that provide visibility into product execution progress, milestones, risks, dependencies, readiness, and outcomes.
• Drive consistency in product planning, lifecycle management, release readiness, and cross-functional decision-making.
• Optimize the Product organization's use of execution planning and delivery tools, workflows, integrations, and automation to improve consistency, data quality, visibility, and productivity while reducing manual effort and duplicate work.
• Facilitate alignment across Product, Engineering, UX, Customer Success, and other stakeholders to support successful delivery of strategic initiatives.
• Analyze operational data and trends to generate insights, recommend improvements, and support leadership decision-making.
• Champion a culture of continuous improvement by simplifying and standardizing Product execution practices, scaling proven approaches, and introducing best practices, automation, and AI-enabled ways of working that improve execution quality, transparency, predictability, and organizational agility.

• Bachelor's degree in Business, Engineering, Computer Science, Operations, Information Systems, or a related field, or an equivalent combination of education and experience.
• 5+ years of progressive experience in…