Customer Service Specialist

Position: Customer Service Specialist ON
Become a Customer Service Specialist with Canadian Bearings in Windsor, ON, where your expertise in customer relations and problem-solving will shine. Engage with customers via multiple channels and contribute to a high-level service experience.

As a key member of the team, you will manage customer inquiries, process orders, and build relationships with clients.

Your role also involves proactive sales support and resolving customer concerns while maintaining accurate inventory and shipment records. This position offers a blend of in-person and remote responsibilities, with opportunities for continual learning and development.

Key Responsibilities:

• Serve as the primary contact for customer inquiries

• Process orders and manage invoicing details

• Handle customer concerns and escalate as needed

• Conduct outbound sales calls to assigned accounts

• Ensure accurate management of inventory and shipments

Requirements:

• 3-5 years of customer service experience

• Effective problem-solving and mathematical skills

• Proficient in English;
French is an asset

• Basic computer literacy and analytical skills

• Clear verbal and written communication abilities

Leverage your customer service skills and knowledge of Canadian Bearings products to enhance the customer experience in Windsor.
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