Client-Focused Service Broker

Make an impact as a Service Broker at HUB Customer Central, specializing in home and auto insurance. Enjoy flexible working options—remote, hybrid, or in-office—in Windsor, Ontario.
The role focuses on understanding client needs and guiding them through policy modifications confidently. Prior experience in insurance isn't necessary, but a genuine commitment to customer service is essential. Competitive pay, comprehensive benefits, and ongoing support for professional development await you.

Key Responsibilities:

• Identify and assess client coverage needs

• Engage with clients via multiple communication channels

• Implement requested policy changes and renewals

• Provide assistance with claims while adhering to guidelines

• Keep detailed records of client interactions in CRM
Requirements:

• High School diploma; college or equivalent preferred

• Previous success in customer service desired

• Clear and effective verbal and written communication

• Strong ability to manage multiple tasks

• Team-oriented with positive attitude
Elevate client experiences as a Service Broker with HUB Customer Central, dedicated to professional growth and community engagement.
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