Customer Service Manager at Cintas

Cintas is searching for a Customer Service Manager to lead our Service team effectively. This hands-on role focuses on team management, customer satisfaction, and achieving operational goals.

The Service Manager position emphasizes strong leadership in a customer-centric environment. You will manage hiring processes, performance evaluations, and provide training in sales techniques. Additional responsibilities include resolving customer issues and maintaining safety standards while ensuring seamless service delivery.

Key Responsibilities:

• Manage and train customer-facing service team members

• Resolve customer-related issues efficiently and effectively

• Achieve budget, sales, profit, and payroll goals

• Perform goodwill activities while assisting service representatives

• Drive to customer locations for pick-up and delivery

Requirements:

• Valid, unrestricted driver's license required

• High School Diploma/GED;
Bachelor's Degree preferred

• Management experience in customer service

• Ability to meet physical and operational demands

• Experience in industrial sales is a plus

Lead a motivated team at Cintas, ensuring excellent service and customer satisfaction.
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