Job Description & How to Apply Below
Join IIQAF Group as a Healthcare Customer Service Executive in Ontario, delivering outstanding service to patients and improving their experiences through effective support.
We are looking for a dedicated Customer Service Executive for our healthcare operations. This full-time position encompasses appointment coordination, patient inquiries, and issue resolution. Demonstrating compassion and professionalism, you will enhance patient satisfaction and ensure accurate service delivery.
Key Responsibilities:
• Assist patients and clients with inquiries courteously
• Schedule and confirm appointments and consultations
• Resolve patient complaints promptly and empathetically
• Update and maintain patient records accurately
• Provide information on hospital services and policies
Requirements:
• Customer service experience in hospital or clinic settings
• Excellent interpersonal and communication skills
• Proficiency in CRM systems and software
• Ability to work flexible hours, including evenings
• Strong problem-solving skills aligned with patient care
Support patient satisfaction and professional growth within a reputable healthcare organization like IIQAF Group in Ontario.
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