Ontario Patient Service Representative Position

Enhance the patient experience at IIQAF Group as a Patient Service Representative in Ontario. Support healthcare operations through high-level customer service and effective appointment management.

IIQAF Group invites applications for the full-time Patient Service Representative position. You will engage directly with patients, ensuring smooth interactions and addressing inquiries while upholding confidentiality. Apply your knowledge of patient care standards and customer service excellence to impact healthcare positively.

Key Responsibilities:

• Greet and assist visitors with professionalism

• Handle inquiries across phone, email, and in-person

• Schedule and manage patient appointments promptly

• Maintain accurate databases and patient records

• Collaborate with staff to ensure efficient service

Requirements:

• Experience in customer service or front desk roles

• Strong communication and interpersonal skills

• Familiarity with MS Office and hospital management software

• Ability to work effectively in fast-paced environments

• Professionalism and empathy in all interactions

Embrace the chance to support patients and collaborate with healthcare professionals at IIQAF Group in Ontario.
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