Financial Service Representative at Mart

Position: Financial Service Representative at Money Mart
Location: Leamington

Elevate your career with Momentum Financial Services Group as a Financial Service Representative. Provide essential support to customers through personal lending and financial service products in a retail environment.

As a Financial Service Representative, you will assess customer needs, promote suitable financial products, and deliver excellent service at Money Mart. This role combines sales, compliance, and cash handling while ensuring adherence to regulatory requirements. Ideal candidates are passionate about enhancing customer experiences and possess the skills to navigate financial solutions effectively.

Key Responsibilities:

• Deliver friendly, professional customer service during all transactions

• Promote loans, credit cards, and financial services tailored to customer needs

• Identify and act on cross-selling opportunities during interactions

• Maintain accurate documentation and customer records

• Support collection of past-due payments within guidelines

Requirements:

• High School diploma or equivalent

• 1+ years in retail sales or customer service

• Experience handling cash and POS transactions

• Proven sales achievements preferred

• Strong problem-solving and communication skills

Bring your customer service expertise and sales focus to create positive financial solutions for Money Mart shoppers.
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