Customer Service Logistics Coordinator

Support customers and manufacturing through accurate release communication, portal monitoring, and organized shipping coordination. Shift work is required for this position.

This coordinator addresses customer issues while managing daily logistics information and dock activity. The position requires two to three years of related customer service experience in manufacturing or a similar fast-paced environment. Strong interpersonal communication, problem solving, and time management support dependable delivery.

• Relay customer release information to manufacturing accurately
• Respond to customer issues and requirements
• Prepare daily load sheets and requirement listings
• Monitor customer portals and shipping activities
• Oversee container inventories and dock operations

• High School Diploma or GED
• Two to three years related customer service experience
• Strong verbal and written communication skills
• Ability to work effectively in a team
• Microsoft Office proficiency; previous portal experience is an asset

Use customer service, communication, and logistics coordination skills to connect accurate releases with manufacturing requirements.