Learning Development Trainer

Facilitate onboarding and client-specific training onsite in Windsor, Ontario, using coaching and adult learning experience. Support new hires as they build performance expectations.

As a Learning and Development Trainer at TTEC, you will engage new hires in training environments and deliver programs accurately and on time. You will report to the Learning and Development Manager while supporting associates throughout training goals and performance expectations. The work includes client product training, mentoring, and coaching within established time frames.

• Facilitate onboarding and client-specific training programs
• Mentor and coach new hires toward training goals
• Deliver high-quality client product training
• Engage learners throughout the training environment
• Support accurate, timely training delivery

• High school diploma or equivalent
• Six months training and adult learning experience
• Six months call center experience
• Ability to foster collaboration and inclusion
• Ability to support systems knowledge and training resources

Apply training, coaching, and adult learning skills as TTEC supports new hires in Windsor, Ontario.