Job Description & How to Apply Below
In this focal role, you’ll manage a dedicated caseload by conducting comprehensive assessments and ensuring benefit eligibility for disability claims. Your expertise will guide plan members through their recovery paths while maintaining positive communication and collaboration with various stakeholders involved in the rehabilitation process. This position is ideal for problem solvers committed to delivering outstanding service.
Key Responsibilities:
• Manage caseload effectively to meet turnaround time expectations
• Evaluate claims by reviewing medical and vocational factors
• Make timely decisions regarding benefit approvals
• Provide support and feedback to team members on case management
• Develop personalized management strategies for plan member needs
Requirements:
• Minimum one year in case management or rehabilitation experience
• Knowledge of disability management and Group Benefits
• Excellent written and verbal communication skills
• Ability to prioritize tasks in a fast-paced environment
• Post-secondary education in a relevant field
Help transition individuals back to work by leveraging your skills in this rewarding case management role at Manulife.
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