Disability Management Specialist

Make a difference as a Disability Case Manager with Manulife in Windsor, Ontario. This fully on-site position involves supporting members through illness and recovery via effective case management.

As a member of Manulife's Disability and Group Life team, you will support individuals facing challenging circumstances by managing their disability claims. This role involves making informed decisions on benefit eligibility, conducting assessments, and implementing strategies to promote successful outcomes. Your ability to demonstrate empathy and effective communication will enhance plan members' experiences throughout the process.

Key Responsibilities:

• Manage a dedicated cases efficiently while meeting service levels

• Conduct comprehensive evaluations of disability claims

• Communicate regularly with members and stakeholders

• Audit case activity and provide technical guidance to team members

• Develop individual case strategies for returning to work

Requirements:

• At least one year of case management experience

• Strong analytical and critical thinking skills

• Excellent communication capabilities, written and verbal

• Ability to handle multiple tasks efficiently

• A healthcare-related diploma or degree preferred

Utilize your case management expertise to facilitate positive outcomes for individuals at Manulife.
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