ERP Business Analyst

Overview  Work Location Type:
Hybrid
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results. Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe.

As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.
Compensation
The base salary for this role ranges between $63,040 - $86,680, with eligibility for an incentive target of 5% which is contingent upon achieving both individual and company performance objectives. The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade.

Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

Key Duties and Responsibilities (You Will)   Gather and document business requirements via interviews and workshops.
Map current vs. future-state processes, translating into functional specifications.
Skilled in SQL for querying, reporting, data validation, troubleshooting, and ad-hoc analysis.
Familiarity with AS/400 (iSeries) environment; ability to read, understand, and analyze existing code.
Operate within full SDLC: requirement documentation, design, development, testing, deployment, and post-implementation support.
Prior experience with Waterfall and Agile models.
Log and track system changes; author test scripts and drive testing coordination.
Liaise with internal teams (Finance, Inventory, Operations, Sales), engage with ERP vendors and third-party vendors, and coordinate with customer IT teams during implementation.
Translate technical information for non-technical stakeholders, present technical and status updates clearly.
Provide front line ERP support, identify issues, perform root cause analysis, and assist in implementing solutions.
Monitor system performance, scheduled jobs, and data integrity; collaborate with IT to resolve AS/400 or related technical problems.

Required Experience and Qualifications (You Have)   3-5 years of ERP systems experience including functional knowledge of ERP systems and analytics; VAI/S2K ERP preferred.
Completion of post-secondary degree in Computer Science, Business Administration, or related discipline, or equivalent experience.
Sound technical knowledge of SQL is required.
Familiarity with AS400/RPG language is preferred.
Strong analytical and organizational skills, with the ability to find innovative solutions to challenges.
Understanding of how ERP solutions converge with business needs and goals.
Good project management skills including planning, work management, budgeting and problem solving.
Demonstrated interpersonal skills with the ability to build strong relationships at all levels, with a customer service focus.
Strong oral and written communication skills, with the ability to communicate to various levels of leadership to clarify business needs and evaluate alternative solutions.
Certified Scrum Product Owner preferred.
Certified Business Analysis Professional (CBAP) preferred.

Rewards And Benefits   Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance
Employee Family Assistance Program to help team members with various concerns
Registered Retirement Savings…