Customer-Focused IT Support Technician

Join Tepperman’s as an IT Support Technician focused on delivering customer excellence in our Windsor location. This full-time role emphasizes technical problem-solving and user support, ensuring seamless operations.

We seek a skilled IT Support Technician with a proactive mindset and hands-on experience to support our team.

Your role will involve managing help desk tickets, providing executive-level IT support, and assisting with the administration of various systems, including Microsoft platforms. Strong communication and analytical skills will help you thrive in this collaborative environment.

Key Responsibilities:

• Resolve help desk tickets remotely or onsite

• Act as a technical escalation resource for IT

• Manage hardware inventory across various locations

• Provide exceptional onboarding for new management

• Assist on projects and architectural solutions

Requirements:

• 5 years of IT support experience

• College or university IT program graduate

• Relevant technical certifications are a bonus

• Knowledge of Windows, MAC OS, and cybersecurity tools

• Valid driver's license and reliable vehicle

Utilize your troubleshooting skills and technical expertise to enhance IT support at Tepperman’s.
#J-18808-Ljbffr