Computer Operations Specialist at GreenShield

Join Green Shield and enhance your tech skills as a Computer Operations Specialist. This role involves executing commands, monitoring processes, and providing Level 1 Help Desk support to ensure smooth operations.

We are looking for a Computer Operations Specialist with at least two years of experience. Candidates should have a post-secondary degree in Information Technology and be bilingual in French and English. This position demands strong customer service, problem-solving skills, and the ability to multitask while maintaining accuracy.

Key Responsibilities:

• Execute computer-based commands and batch processes

• Operate peripheral devices like printers and storage

• Monitor processes and handle incident resolutions

• Provide Level 1 Help Desk support for users

• Update documentation related to computer operations

Requirements:

• Post-secondary degree in Information Technology

• At least 2 years in computer operations

• Bilingual in French and English

• Strong customer service orientation

• Proven problem-solving skills

Utilize your technical expertise and language skills to contribute positively at Green Shield.
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