Windsor Deskside Technician I Role

Stefanini is seeking a full-time Deskside Technician I in Windsor, ON, dedicated to providing hands-on hardware and software support. Focus on diagnostics and service to ensure client satisfaction.

In this term contract role, you will emphasize strong customer service while troubleshooting and repairing client IT systems. Your experience with Windows 10 and 11 will be invaluable as you address hardware failures and network issues. Work in a supportive environment with opportunities for growth at Stefanini.

Key Responsibilities:

• Deliver hardware/software support services on-site

• Diagnose and implement repair solutions for systems

• Manage printer and peripheral device issues

• Ensure proper network connectivity troubleshooting

• Support software, including Microsoft Office applications

Requirements:

• Over a year of corporate desk side support experience

• Experience diagnosing Lenovo PCs

• Knowledge of Active Directory usage

• Quality customer service skills

• Familiarity with VPN and hardware printer support

Utilize your desktop support skills at Stefanini and contribute to exceptional client service.
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