Deskside Support Technician at Stefanini

Be a crucial part of the Stefanini team as a Deskside Technician I in Windsor, ON, dedicated to efficient hardware and software support for clients. Your troubleshooting expertise will solve key issues on-site.

This full-time, term contract role focuses on diagnosing failures, repairing IT systems, and maintaining seamless connectivity for clients. You will leverage your experience with Windows 10 and 11 as well as networking devices, with the ability to provide top-notch customer service. Stefanini offers various benefits and professional growth options.

Key Responsibilities:

• Provide exceptional on-site hardware/software support

• Diagnose and resolve end-user system failures

• Manage issues with network connectivity and devices

• Support and troubleshoot printer failures

• Implement virus protection measures effectively

Requirements:

• 1+ years of experience in corporate desk side support

• Strong understanding of Windows 10 and 11

• Familiar with Active Directory and VPN

• Quality customer service skills required

• Knowledge of Symantec products and hardware support

Apply your technical skills and customer service expertise at Stefanini to deliver outstanding client support.
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