Winter co-op - documentation & knowledge management co-op

Are you interested in knowledge management, process improvement, and digital workplace tools?

As a Documentation & Knowledge Management Co-op Student, you will work alongside our Documentation Specialist to enhance and support the evolution of our document portal, helping employees quickly access accurate and up-to-date information. Your contributions will improve the employee experience, support operational excellence, and strengthen knowledge sharing across the business.

This is an opportunity to gain hands-on experience with content management, SharePoint, process documentation, and large-scale business improvement initiatives.

Position Responsibilities:

• Support the review, organization, and maintenance of operational documentation and procedural content.
• Assist with document portal enhancement initiatives, including content cleanup, standardization, and restructuring.
• Support document migration and testing activities associated with future platform transitions.
• Conduct audits to identify outdated, duplicate, or missing content and recommend improvements.
• Collaborate with business partners and subject matter experts to gather feedback and improve the user experience.

Required Qualifications:

• Enrolled in a post-secondary co-op program in Business Administration, Information Management, Communications, Library Sciences, Knowledge Management, or a related field.
• Strong written communication, organizational, and attention-to-detail skills.
• Experience using Microsoft 365 applications, including Word, Excel, Teams, and SharePoint.
• Ability to manage multiple priorities and work both independently and collaboratively.
• Interest in knowledge management, content management, or process improvement.

Preferred Qualifications:

• Experience working with SharePoint or other document management systems.
• Familiarity with content organization, document governance, or information architecture principles.
• Experience supporting projects, research activities, or business process improvements.
• Strong analytical and problem-solving skills.
• Ability to learn new technologies and adapt in a fast-paced environment.

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

Salary range is expected to be between:

$43,875.00 CAD - $57,525 CAD

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Le poste annoncé correspond à une vacance existante.

Nous utilisons des technologies de données et d’analytique, telles que l’intelligence artificielle (IA), ainsi que des outils de traitement automatisé pour analyser et traiter les renseignements que vous nous fournissez ou que des tiers nous transmettent dans le cadre du processus de demande. Pour en savoir plus, veuillez consulter notre énoncé sur la collecte de renseignements personnels.

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