Claims Specialist

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success.

We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

The Claims Specialist works as a liaison and claims advocate between internal and external clients and adjusters to ensure optimal claims handling, and superior claims service. This is a great opportunity for an Insurance Broker, Claims Adjuster, or Insurance Professional. This role reports into the SVP, Claims. Travel may be required at times for client meetings

• Providing support to HUB clients on all claims related matters throughout the entire claims process and to advocate on behalf towards a satisfactory claims resolution.
• Providing guidance to internal teams on the claims process and building knowledge and capability through reporting for large clients, generating loss run reports and advising on general claims questions.
• Providing support pre-loss, during a loss and post-loss by providing claims counselling and engaging experts as necessary.
• Analyzing claim trends to ensure alignment with loss control procedures.
• Effectively analyze and interpret policy wording.
• Working closely with the Commercial and Personal Lines Practices
• Providing status updates to Client and Account Teams and providing appropriate consulting and guidance where required.
• Maintaining accurate and up-to-date electronic claims files through Epic.

• 7 Years in a claims role with a broker, insurance carrier, independent adjuster
• RIBO License Required
• Claims experience an asset
• Strong customer service orientation (internal and external)
• Self-starter and strong initiative
• Computer Proficient in Microsoft Office:
  Word, Excel, and Outlook
• Strong sense of urgency, attention to detail and ability to manage requirements of the role effectively
• Ability to manage conflicting priorities effectively
  
  Effective communication, negotiation and presentation skills with clients up to the C-Level/President Tor
• Providing support to HUB clients on all claims-related matters throughout the entire claims process and advocating on behalf towards a satisfactory claims resolution.
• travel: 10% for client meetings

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into your values and vision, we invite you to explore:

At HUB, we place immense value on the well-being and professional development of our team.

• Work-Life Balance:
  Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Professional Growth:
  Ad…