Manager, Underwriting - Programs & Operations - WSI

Employment Type:

New Role

Working Business Language:
English.

This role is considered a head-office role and will be required to communicate with internal stakeholders across Canada where the primary business language utilized is English.

Salary:
At WSI™, A Wawanesa™ Company, salary is only one component of a holistic, comprehensive, and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan and leave of absence top-up programs, and are provided with generous vacation time, personal days, premium-free benefits, and a pension plan.

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $120,000- $160,000.Candidates with salary expectations outside of the range are still encouraged to apply.

WSI is a specialty insurer within the Wawanesa group of companies, helping Canadian organizations navigate complex risk to thrive in a changing world. Working closely with its distribution partners and clients, WSI combines deep expertise, disciplined underwriting, and responsive decision-making with a relationship‑led approach to deliver tailored insurance solutions built around unique needs.

Acquired by Wawanesa in 2026, WSI offers the agility of a specialty insurer backed by the strength and stability of one of Canada’s largest mutual insurance companies. Learn more at  []

We are currently seeking dedicated, driven, and enthusiastic individuals who thrive in a dynamic environment, embrace change, and are eager to gain diverse experience while advancing their careers as part of a growing team.

The Manager, Underwriting – Programs & Operations leads underwriting, portfolio management, reinsurance coordination and operations for the Programs division. The role ensures business meets approved appetite, authority, pricing, coverage, capacity and reinsurance requirements while supporting sustainable, profitable performance.

• Lead, coach and develop underwriting and operations staff, setting clear objectives, accountability, technical standards and documentation expectations.
• Identify operational requirements, resources, workflows and service expectations for new programs.
• Make underwriting decisions on appetite, pricing, coverage, terms, limits, deductibles, capacity and risk selection; ensure delegated activities follow approved parameters and standards.
• Develop and communicate program guidelines, authorities, referrals and controls.
• Manage portfolio performance using premium, rate, exposure, retention, growth, concentration, claims and loss trends; implement corrective actions.
• Partner across functions on portfolio analysis, planning, forecasting and reporting.
• Monitor concentrations and accumulations with CAT Modeling.
• Coordinate facultative reinsurance and provide recommendations and portfolio updates to senior leadership.
• Support treaty design, placement, renewal and administration with Reinsurance stakeholders.
• Monitor reinsurance capacity, use, accumulation and data needs; escal
• Oversee program onboarding, policy administration, documentation, data exchange, bordereaux, premium processing and reporting.
• Improve workflow efficiency, data quality, controls, service consistency and scalability.
• Align and document underwriting and operating procedures; coordinate resolution of delivery issues.
• Support audit scoping, policy selection and remediation of underwriting or…