Director, Labor Relations & Health and Safety

Green Shield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through Green Shield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025.

What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At Green Shield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL
The Director Labour Relations & Health and Safety is an integral part of the People and Culture (P&C) Leadership Team responsible for overseeing all aspects of labour relations within the organization, enterprise wide. The Director Labour Relations & Health and Safety is responsible for establishing the strategy and direction of the labour relations function, ensuring objectives and outcomes are achieved, and to provide leadership through professional expert consultation, advisement and insight.

This role is also responsible for Health & Safety, ensuring full compliance with provincial occupational health and safety legislation and the promotion of health and safety as part of Better Health for All and our commitment to workplace wellness.

The Director Labour Relations & Health and Safety is a subject matter expert across the enterprise, delivering on the enterprise labour relations framework, researching, and creating innovative approaches to workplace changes and union relations and advisory services in areas of risk, and ensuring adherence to labour relations legislation. This position reports to the Senior Vice President People Strategy, Talent & Rewards.

Responsibilities:

Develop and implement an enterprise-wide labour relations strategy aligned with the Collective Agreement (CA), that affiliates the organization's goals and objectives, leveraging data insights to foster a positive work environment and minimize labour-related disruptions, aligned with desired outcomes.

Lead and participate in negotiations with Unifor to develop and renew the collective agreement, leveraging data analytics to inform negotiations and ensure fair and competitive outcomes for both employees and the organization.

Mediate and resolve labour issues, grievances, and conflicts, identifying trends and root causes, collaborating with all parties involved to reach mutually beneficial solutions, while adhering to legislation, the CA and company policies.

Provide subject management expertise and leadership support on achieving complex labour initiatives supporting our 2030 business strategy.

Stay current on labour laws, regulations, and industry trends, utilizing data resources and industry research to ensure the organization remains in compliance with all relevant labour legislation and reporting requirements.

Cultivate positive, evolving…