Leasing Specialist

Business Development, Customer Experience, Customer Success, Field Sales, Sales

Type Full-Time

Location(s) Waterloo, Ontario, Canada
· Field-Based

Compensation CAD $70,000 - CAD $80,000 Annually

Royal York Property Management is a residential property management company serving property owners and tenants across Ontario.

We manage residential rental properties throughout the tenancy lifecycle, with teams supporting leasing, tenant placement, maintenance coordination, rent administration, and day-to-day property operations.

Royal York Property Management is hiring a Leasing Specialist to drive leasing activity across our portfolio of managed residential rental properties
.

This is a field-based, performance-driven role for someone who enjoys working with prospective renters and is motivated by closing deals and generating results.

You will conduct property showings, engage with prospective renters, understand what they are looking for, address questions and objections, and actively work to convert interest into applications and offers.

As part of Royal York's property management operation, you will also provide our internal teams with valuable feedback regarding renter interest, property presentation, market response, and other factors affecting vacancy.

Conduct scheduled showings at available properties within your assigned territory.

Represent Royal York professionally when meeting prospective renters.

Become familiar with available properties and communicate their features and rental terms effectively.

Understand prospective renters' needs and position available properties accordingly.

Build rapport and maintain strong communication throughout the leasing process.

Address questions, hesitation, and objections that arise during showings.

Identify serious renter interest and confidently encourage prospects to move forward.

Follow up with prospective renters and maintain momentum after property visits.

Maintain accurate records of showings, prospect activity, and outcomes.

Provide feedback on renter response, pricing concerns, and factors affecting leasing activity.

Identify and report property condition, cleanliness, access, or readiness issues encountered in the field.

Coordinate with Royal York's property management and leasing teams when required.

Capture updated property photos or short videos as needed.

Assist with rental marketing and other initiatives designed to increase interest in available properties.

1–3 years of relevant experience in residential leasing, real estate, property management, rental housing, or sales.

Previous experience working in a results-driven or commission-based environment is an asset.

Strong sales instincts with the confidence to ask interested prospects to move forward.

Ability to build rapport quickly and communicate effectively with prospective renters.

Comfortable handling objections and navigating hesitation during the leasing process.

Strong follow-up and organizational skills.

Self-motivated and capable of managing a field-based schedule independently.

Comfortable using smartphones, CRM systems, mobile applications, and digital leasing tools.

Experience with rental advertising, property photography, video, or social media marketing is an asset.

Reliable vehicle required.

Flexible availability, including evenings and weekends based on leasing demand.

Royal York Property Management is a residential property management company serving property owners and tenants across Ontario.

We manage residential rental properties throughout the tenancy lifecycle, with teams supporting leasing, tenant placement, maintenance coordination, rent administration, and…