Customer Service Associate

Position: Customer Service Associate I
Location: Amherstburg

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.
Responsibilities   Assist customers with questions and recommendations
Manage sales transactions while working assigned cash register
Maintain security of cash and protect company assets
Keep the store well‑stocked and recover merchandise
Receive merchandise and help with unloading trucks and stock replenishment in accordance with productivity standards
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Maintain the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Other duties as assigned
Qualifications   High school diploma or equivalent preferred
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
Ability to follow instructions and interpret operational documents required
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
Excellent customer service and relationship management skills required
Strong organizational and communication skills required
Strong problem‑solving and decision‑making skills required
The starting pay for this position is $17.60 per hour.
Part‑time position located at 400 Sandwich St South, Amherstburg, Ontario, N9V 3L4.
We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.

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