Customer Service Representative

Position: Customer Service Representative (Fixed Term)
Location: Tecumseh

Location and Salary  15 Amy Croft Drive, Tecumseh – $20.82 per hour

Job Summary  We are looking for Summer Customer Service Representatives for the LCBO Retail store (May 4 - Sep 7 2026). The role is on-site and reports to the Store Manager. The successful candidate will provide a friendly and helpful customer experience in wine, beer, cider, and spirits retail.
Responsibilities   Serve customers using our cash register system promptly, courteously, and responsibly, ensuring a positive and memorable experience.
Ask for donations for partner charities (Spirit of Sustainability Campaign).
Participate in customer experience and postal code surveys.
Receive product, replenish it on shelves and face‑up products.
Maintain store cleanliness, organization, and safety—clean spills and broken bottles.
Lift cases of up to 40 lbs (18 kg) repeatedly while standing for long periods.
Qualifications   Comfortable working with teammates and customers.
Legally allowed to work in Canada (valid SIN, student or work permit).
At least 18 years old.
Bilingualism (English and French) is a bonus.
Will complete a Criminal Background Check at own expense before starting work.
Availability   Friday 5:00 PM – Close.
Saturday and Sunday (all day, 4-8 hour shift).
Long weekend:
Victoria Day, Canada Day, Civic Holiday, Labour Day.
Additional work may be available Monday-Thursday at store needs (post two weeks in advance; extra shifts may appear on short notice).
Benefits   Online learning to support interests and growth.
Future employment opportunities for eligible employees.
Employee Family and Assistance Program (TELUS Health).
Discounted services, products, and tickets to sporting and entertainment events (Work Perks).
Contribution to community impact across Ontario.
Accommodation & Equal Opportunity  The LCBO is an equal‑opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, let us know if you require any accommodation.
Union Status  Union – The LCBO is a unionised workplace.

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