Job Description & How to Apply Below
Assists all “self-service” retail customers in accurately selecting required parts, suggests companion requirements, offers specials, and ensures that the customer is exposed to all available options and alternatives.
Retrieves (pulls) purchased parts from inventory or, if the requested parts are not in inventory, determines availability, prepares parts requisition, and submits order as required.
Answers phone calls, providing price quotes and other information to customers.
Orders parts not in stock for required repairs in accordance with company policies.
Ensures all cash, credit, charge, purchase order, invoice, and tax‑exempt sales are processed in accordance with company policies.
Issues credit for parts returned, in accordance with company policies.
Assists in maintaining a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts, and the “self-service” customer.
Ensures that the same high‑quality level of service provided to outside customers is also provided to internal dealership customers.
Follows all attendance and punctuality standards and adheres to timekeeping standards.
Maintains a professional appearance in accordance with company policy.
Attends pertinent training on request.
Parts Counter Sales Requirements
Excellent customer service skills.
2 years’ experience in a truck/Car dealership environment (preferably in counter sales).
High school diploma or the equivalent, and one‑year related experience or equivalent combination of education and experience.
Benefits
Employee Discounts
Medical, Dental, and Vision Insurance
Life Insurance
Employee Assistant Programs
Paid Holidays and Paid Time Off
Group RRSP with Employer Match
Training
Work‑Life Balance
Compensation and Schedule
Hourly Pay: $24-$27
Schedule:
Monday to Friday;
Rotating shifts – Days, Mid, Afternoons between 7:00am to midnight with 1 Saturday a month.
PTG is committed to fostering an equitable, inclusive and accessible environment where all employees and customers are valued, respected and supported.
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