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Job Description & How to Apply Below
Shape exceptional shopping experiences as a Customer Experience Manager at Victoria's Secret & Co. Emphasize mentorship while ensuring outstanding service and operational excellence in our renowned retail setting.
Reporting directly to the Store Manager, you will foster a culture of customer commitment and sales innovation through effective team coaching and performance management. Your insights will drive merchandising standards and optimize labor management for seamless store operations.
Key Responsibilities:
• Guide team members through coaching and selling strategies
• Achieve top-line sales while enhancing customer engagement
• Ensure high visual presentation of the brand
• Oversee labor hours and operational efficiency
• Partner with leadership for operational best practices
Requirements:
• Enthusiasm for the Victoria’s Secret brand
• Minimum 3 years in retail leadership roles
• Strong ability to drive customer loyalty
• Experience with performance-focused coaching
• Willingness to work flexible hours, including weekends
Join Victoria’s Secret to enhance customer connections and enable your team’s success.
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