Customer Service Manager at Southern Optical

Elevate customer experiences as a full-time Customer Service Manager at Southern Optical's Windsor Southland store. Lead operations while delivering exceptional service and support to valued clients.

In this role, you will manage daily practice operations and ensure a knowledgeable, friendly customer service experience. A proven background in retail management is essential, alongside excellent communication skills and a passion for customer satisfaction. You will handle inquiries, complaints, and sales transactions while making product recommendations to clients.

Key Responsibilities:

• Deliver friendly, knowledgeable service to clients

• Manage customer inquiries, complaints, and returns

• Process sales transactions effectively

• Recommend optical products based on client needs

• Oversee daily operations of the store

Requirements:

• Experience in customer service or retail management

• Strong communication and interpersonal skills

• Problem-solving and decision-making abilities

• Knowledge of optical products is highly advantageous

• Flexibility to adapt to changing business needs

Lead exceptional customer service as you manage the Southern Optical practice in Windsor Southland.
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