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Retail
Retail & Store Manager, Operations Management
Job Description & How to Apply Below
Support Canna Cabana store teams with staff direction and customer service while pursuing sales goals as a part-time Shift Leader.
This Shift Leader position supports management with daily operations at Canna Cabana, part of High Tide Inc. You will become the sales and customer service role model when the Store Manager or Assistant Store Manager is absent. The work includes coaching associates, handling complaints, monitoring compliance, and supporting inventory processes.
Key Responsibilities:- Provide direction and guidance to associates on shift
- Model exemplary customer greeting and assistance
- Handle complaints and escalate issues appropriately
- Ensure employees actively pursue sales goals
- Monitor compliance with policies and legislation
- Minimum two years’ retail experience; cannabis preferred
- Excellent time management and prioritizing skills
- Ability to train and motivate staff
- Strong customer service and troubleshooting skills
- Effective verbal and written communication skills
Use communication, coaching, compliance, and service skills to lead Canna Cabana teams during assigned retail shifts.
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