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Retail
Operations Management, Retail & Store Manager, General Retail -
Management
Operations Management, Retail & Store Manager, General Retail
Job Description & How to Apply Below
CHAMPS SPORTS
Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.
As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world‑class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next.
Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.
Are you a game changer?At Champs Sports, we live Sport For Life. From the latest athletic footwear and licensed team apparel to the styles that represent your favourite teams, athletes, and communities, we’re passionate about bringing sports culture to life. We’re looking for team members who share that passion and want to create an exceptional experience for every customer. Whether you’re helping customers represent their teams, discover their next favourite look, or find the right gear, you’ll play a part in building a store environment where sports, style, and community come together.
Come for the opportunity. Bring your passion. Build your career with Champs Sports.
The Assistant Store Manager (ASM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. This role supports the Store Manager in driving sales results, coaching the team, and keeping the store running strong; day in and day out.
This posting is for an existing vacancy.
Artificial intelligence is not used for the process of screening, assessing, or selecting applicants.
ResponsibilitiesWhat You’ll Do
Customer Experience & Sales
- Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
- Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
- Support sales goals by staying engaged on the floor and helping the team close the loop with customers.
Store Ops & Execution
- Help manage daily store operations including opening/closing, cash handling, and floor coverage.
- Move with purpose by keeping the store organized, customer ready, and running smoothly.
- Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
- Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution.
- Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.
Teamwork & Leadership
- Serve as Manager on Duty when scheduled, providing confident leadership and clear direction.
- Support hiring, onboarding, and training of store associates.
- Coach teammates in real-time, recognizing wins and helping close performance gaps.
- Jump in wherever needed to support the team and store priorities.
Required
- 1+ years of retail experience, preferably in a leadership or key holding role.
- Ability to coach, motivate, and engage a diverse team.
- Strong communication and teamwork skills.
- Ability to work flexible hours including evenings, weekends, and holidays.
- Reliable, self motivated, and ready to take ownership.
- Basic understanding of retail KPIs and operational processes.
- Previous experience as a Key Holder, Supervisor, or…
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