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Retail
Retail & Store Manager -
Management
Retail & Store Manager
Job Description & How to Apply Below
PENN. Penningtons is the premier Canadian destination for plus-size fashion. As champions of body acceptance and size inclusivity, we stand as dedicated partners and advocates for our customers. We empower women to be fearless and embrace fashion as a form of self-celebration. If you are passionate about body acceptance and refuse to compromise on your style or your career,
RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montreal, Quebec since 1926, with over 400 stores across the country and three fashion brands —
Reitmans, RW&CO, and PENN. Penningtons.
Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager
, you’ll be at the heart of the action: leading and inspiring your team, recruiting and developing talent to build a high-performing team within a culture of excellence and engagement. You’ll also play a key role in driving store performance: optimizing results, supporting brand growth, and delivering an exceptional customer experience.
Key Responsibilities
- Leadership &
Coaching:
Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate. - Customer
Experience:
Deliver an outstanding experience and prioritize customer satisfaction above tasks. - Performance & Analysis: Monitor key metrics, identify opportunities, and implement action plans to optimize results and support brand growth.
- Recruitment & Development: Attract top talent, plan succession, and build a high-performing team through training and performance management.
- Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
- Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
- Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
- Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
- Strategic Management: Ensure optimal floor coverage, delegate effectively, and plan schedules based on actual needs.
- Omni-Channel: Maximize sales and customer service by integrating omnichannel solutions.
- 3+ years of team management experience, ideally in fashion retail or equivalent.
- Demonstrated communication skills and team mobilization ability
- Capability to be flexible and adapt in a fast paced environment
- Strong organizational, planning and prioritization skills
- Proven problem solving skills and decision making ability
- Ability to maintain performance and quality under pressure
- Sense of style and solid understanding of the fashion industry.
- Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
- Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs.
- Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
- High school diploma required.
What Sets Us Apart
Salary: $46,000 - $54,000
(rate may be greater based on relevant experience)
- Paid Time Off
:
Sick days, flexible days, and vacation to help you achieve a better work-life balance. - Well-Being First
:
Access a comprehensive benefits program designed to take care of you. - Monthly Bonus*:
Attractive bonus potential to reward your efforts and outstanding performance! - Career Advancement*:
Opportunities for professional growth and career development. - Tuition…
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