Account Manager
Job in
Essex County, Windsor, Ontario, Canada
Listing for:
Grainger
Full Time
position
Listed on 2025-12-31
Job specializations:
-
Sales
Sales Representative, Business Development, Account Manager
Job Description & How to Apply Below
Location: Essex CountyWork Location Type:
Hybrid
WFS is committed to keeping businesses working and their people safe in the process. As a Grainger company, We Keep The World Working® by serving customers with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. We’re looking for passionate people to join our team as we continue leading the industry.
Position Summary:
We have an opening for an Account Manager to cover existing managed accounts in Leamington, ON and providing territory coverage to build business within this area. This position would be based in our Leamington branch. Reporting to the District Sales Manager – West, you will be responsible for providing exceptional customer service to new and existing accounts. The Account Manager will support our corporate strategy by expanding share of wallet in existing customers and acquiring new accounts by providing unique value to win new business.
KEY
DUTIES AND RESPONSIBILITIES:
(You Will):
Determines sales potential for new and existing customers through inquiry, observation and periodic researchPromotes WFS Ltd. products and services to customers through value-based conversationsMaintains a high level of relevant product knowledgeAssists customers with problems by comparing and introducing productsDetermines customer requirements and expectations in order to recommend specific productsIdentifies and reports actual and potential cost savings to customers on a proactive basisCommunicates regularly with branch staff in order to resolve customer issuesMaintains an excellent working relationship with customers and our internal teamAssists Inside Customer Service Representatives with the development and maintenance of customers contracts and quotesMaintains customer contracts and follows up on customer quotesMakes sales calls with vendor representatives and other resourcesDevelops a proactive sales plan and strategy to increase sales of new and existing customers and records and reports activity through monthly pipeline reviewsCalls on existing and new customers based on the sales planAims to increase share of wallet within existing accounts with attention to marginResponsible for profit margin and expenses relating to buy and sell agreementsFollows all safety protocol in compliance with WFS Health and Safety policies and procedures, local customer policies and procedures and the Occupational Health and Safety ActPresents a professional image at all times to customers and vendorsAll other duties as assignedREQUIRED EXPERIENCE AND QUALIFICATIONS (You Have):
Diversified knowledge of industrial products developed through relevant post-secondary education and/or a minimum of 3-5 years of progressive, applicable work experience in an industrial environmentPrevious customer service/inside sales experience is an asset and previous outside sales experience is desiredAbility to work independently and manage time and territory effectivelySuperior interpersonal and customer service skills to effectively build relationships and continually strive for improved customer serviceDemonstrated competency in VAI, Microsoft Excel and other Microsoft Office applicationsKnowledge of the selling processDemonstrated team-playing attitudePossession of a valid driver’s license and a reliable vehicle as travel is requiredRewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):
Medical, dental, vision and prescription drug coveragePaid time off (PTO) and up to 10 company holidays per yearLife insurance coverage, including spousal and dependent life insuranceEmployee Family Assistance Program to help team members with physical, emotional, mental, financial and other concernsRegistered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial…
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