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Senior Account Manager, Plumbing and Construction

Job in Essex County, Windsor, Ontario, Canada
Listing for: Grainger
Full Time position
Listed on 2026-01-01
Job specializations:
  • Sales
    Sales Representative, Business Development
Salary/Wage Range or Industry Benchmark: 80000 - 110000 CAD Yearly CAD 80000.00 110000.00 YEAR
Job Description & How to Apply Below
Location: Essex County

Work Location Type:
Hybrid

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Compensation

The base salary for this role ranges between $80,000 - $110,000, with eligibility for an incentive target of $27,000.00 which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided.

Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.



Position Summary:

We have an opening for an Account Manager to cover the Windsor, Leamington and surrounding areas. This position would be based in our Windsor branch calling on road, bridge and building construction companies, school boards and plumbing and HVAC contractors. Reporting to the Plumbing & Construction Sales Manager, you will be responsible for providing exceptional customer service to new and existing accounts.

The Account Manager will support our corporate strategy by expanding share of wallet in existing customers and acquiring new accounts by providing unique value to win new business.

KEY DUTIES AND RESPONSIBILITIES (You Will):

  • Determines sales potential for new and existing plumbing and construction customers through inquiry, observation and periodic research
  • Promotes WFS Ltd. products and services to customers
  • Maintains a high level of relevant product knowledge
  • Assists customers with problems by comparing and introducing products
  • Determines customer requirements and expectations to recommend specific products
  • Identifies and reports actual and potential cost savings to customers on a proactive basis
  • Communicates regularly with branch staff to resolve customer issues
  • Maintains an excellent working relationship with customers and our internal team
  • Assists Inside Customer Service Representatives with the development and maintenance of customers contracts and quotes
  • Maintains customer contracts and follows up on customer quotes
  • Makes sales calls with vendor representatives and other resources
  • Develops a proactive sales plan to increase sales of new and existing customers and records and reports activity through monthly pipeline reviews
  • Calls on existing and new customers based on the sales plan
  • Follows all safety protocol in compliance with WFS' Health and Safety policies and procedures, local customer policies and procedures and the Occupational Health and Safety Act
  • Aims to increase customer sales with attention to margin
  • Responsible for-profit margin and expenses relating to buy and sell agreements
  • Presents a professional image at all times to customers and vendors
  • All other duties as assigned
  • REQUIRED EXPERIENCE AND QUALIFICATIONS (You Have):

  • Diversified knowledge of construction and plumbing products developed through relevant post secondary education and/or a minimum of 5-7 years of progressive, applicable work experience
  • Previous customer service/inside sales experience is an asset, and previous outside sales experience is desired
  • Experiencing quoting large commercial and residential construction jobs
  • Experiencing quoting large commercial and residential…
  • Position Requirements
    10+ Years work experience
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