Sales Support Specialist - Multi-Residential

Position: Sales Support Specialist - Multi-Residential (Contract)

Looking for a company with over 50 years of success and no signs of slowing down? If so, Morguard may be the perfect place for you As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future. Our Purpose At Morguard, people are at the center of everything we do.

We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.

Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate. Putting Our Purpose into Action We Support Our People By Offering

• Access to experienced subject matter experts who provide mentorship and hands‑on learning.
• A wide range of career opportunities across the organization.
• A comprehensive, competitive benefits program that promotes health and wellness.

Where You’ll Add Value

Note:

This is an 18 month contract role with a possibility of extension. Reporting to the Manager, Sales and Marketing, the Sales Support Specialist succeeds in a fast‑paced entrepreneurial environment and possesses strong negotiation and communication skills. They are primarily responsible for the conversion of sales leads to leasing appointments, ensuring we are achieving sales and vacancy targets. The Sales Support Specialist works with and provides support to the community teams in maintaining their occupancy rate and achieving a vacancy budget.

Locations:

This person may choose to work from any one of the following locations as their primary work location:

• Mississauga: 55 City Centre Dr. Mississauga, ON L4Z 0B8
• Waterloo: 300 Regina St N Waterloo, ON N2J 3C1
• London: 1233 Richmond Street North London, Ontario N6A 3L5
• Windsor: 9 Ellis Street, East Windsor, ON N8X 4T9

How You’ll Make a Difference

• Develop and maintain a strong, productive working relationship with the teams for all assigned communities
• Demonstrate excellent sales abilities in converting prospect phone calls into leasing appointments
• Respond to email leasing inquiries in order to convert inquiries into leasing appointments
• Display excellent communication skills in accurately updating leasing team members of all new appointments
• Maintain accurate record of all prospects in databases for statistical reporting purposes
• Follow up with prospects who did not start an application in order to overcome objections or to begin an application.
• Complete monthly appointment to sale conversion reports for commission payouts

The Expertise You’ll Bring

• Completion of High School or general education degree (GED)
• 2+ years of related experience in a direct sale or call center
• Proven track record of achieving sales targets/results
• Computer skills (Microsoft Office Suite, Yardi, Email, Internet)
• Ability to work a flexible schedule, including evenings and weekends
• Ability to allocate one's time effectively, work well under pressure, and manage tight deadlines
• Ability to take initiative in order to keep a high occupancy rate

Core Competencies

• Self-motivated, proactive, goal and results oriented with a passion for sales
• Proven problem solving, negotiation, and decision-making capabilities
• Excellent organizational skills with superior attention to detail and accuracy
• Ability to prioritize, multitask, and thrive in a fast-paced environment
• A professional demeanor…