Fitness Club Membership Sales Advisor

Drive membership sales through needs analysis, tours, and follow-up while supporting members and guests at a fitness club.

As a Membership Sales Advisor, you will follow the Crunch Sales Script and enroll new members. You will upgrade existing memberships, activate new members, and schedule appointments with prospective members. The position combines sales, marketing, member service, guest support, and desk duties. You will explain club facilities, programs, membership options, and available services while maintaining accurate records and using the CMS system.

• Perform needs analyses for qualified guests
• Give tours and trial memberships
• Convert inquiries into club visits
• Generate contacts through phone, email, texting, and Linked In
• Handle member check-ins, requests, and cancellation inquiries

• Meet individual daily, weekly, and monthly membership goals
• Prepare at least five pre-booked appointments per shift
• Master the CMS system
• Know club facilities, services, programs, and schedules
• Maintain a professional disposition and organized work area

Use fitness sales, member service, appointment setting, and follow-up skills to support club growth and member usage.