Job Description:
· Respond to Emergencies:
Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations. Provide Use of Force/Restraint as required and directed under the Mental Health Act
· Provide Customer Service:
Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
· Conflict Resolution:
De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
· Report Writing:
Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
· Collaboration with Hospital Staff:
Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
· Enforce Hospital Policies:
Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards.
Prerequisites:
· Valid Security License for the province of Ontario
· Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
· Diploma in Police Foundations, Protection Security & Investigations, Border Services, or Criminology is required
· Covid Vaccine two doses
· Immunization records for Mumps, Measles, Rubella, Varicella and two step TB skin test
· English (oral and written) fluency is a must
· Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
· Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
o Please be aware:
The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
Why choose Paladin?
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.
Education Requirements (All)
College/University Education
Certification Requirements (All)
First Aid, CPR Level C
Valid Ontario Security License
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