Security Shift Manager

Job Type: Full time
Salary: $55,281.00 per year

You will assist the Surveillance and Security Manager in the management of the Security department and personnel, in compliance with the Provincial Gaming Commission, and other applicable municipal, provincial and federal laws and regulations. You will maintain good public relations with patrons and employees, comply with safety and security standards of the corporation while orientating staff to operations and complying with pre-determined internal control procedures.

The Security Shift Manager is responsible for the administration and day-to-day management of security supervisors and staff and operation of the department.

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

• Protect the assets of the corporation by monitoring all operations and gaming activities throughout the facility.
• Oversee investigations of major occurrences.
• Respond to escalated patron complaints and major occurrences, strictly adhering to the policies and procedures outlined in the Departmental or Internal Control Manual.
• Ensure files and records are accounted for in accordance to Security Department policies.
• Monitor training strategies for supervisors and staff, ensure technical training is completed.
• Assist the Security Surveillance Manager with the administration of the departmental budget by monitoring use of overtime, tracking of scheduled hours, managing operating expenses, etc.

• First Aid and CPR certification.
• BST and Gaming Security Officer Certificates preferred.
• Possess strong organizational, interpersonal, analytical, communication and managerial skills.

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 31 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 31 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club.

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.