Voluntary Trusteeship Program Worker

VOLUNTARY TRUSTEESHIP PROGRAM WORKER Make a Difference with Family Services Windsor-Essex (FSWE)

At Family Services Windsor-Essex (FSWE), we empower people to overcome challenges, build resilience, and create positive change in their lives. As a trusted non-profit, charitable organization, we provide compassionate counselling and support services that help individuals feel valued, included, and connected to their community.

Our mission goes beyond service delivery — we foster belonging, wellness, and dignity. FSWE team members know their work matters. We offer a supportive workplace that values innovation, collaboration, and continuous growth. Our staff enjoy a competitive benefits package, flexible work hours, and weekly wellness time, because we care for those who care for others.

If you’re a passionate worker who thrives in a dynamic environment and wants to make a real impact in the Windsor-Essex community, we want to hear from you.

We are seeking a dedicated Voluntary Trusteeship Program Worker to join our dynamic team. If you’re passionate about helping others and thrive in a fast-paced, client-focused environment, we invite you to bring your skills to a team that values innovation, compassion, and community impact.

• Accepting requests for service and conducting assessments of individuals to determine eligibility for the program.
• Meeting and working with individuals to realize established goals and monitoring these goals on an ongoing basis.
• Working with individuals to assist them to acquire the skills and resources necessary to live independently in the community.
• Coaching and teaching individuals receiving support.
• Working in cooperation with other community services to identify needs of individuals receiving support, and making appropriate referrals following the principles of user self-determination.
• Advocate along with, or on behalf of, people whose rights to services, or opportunities may actually or potentially be comprised. This includes advising people of their choices and/or rights and responsibilities and/or potential consequences. This may include but not be limited to assistance in contacting an MPP, writing letters, making phone calls, obtaining a lawyer, interfacing with Children’s Aid Societies or other service providers, landlords, employers, educational systems, family members, etc.
• The Support Worker will ensure the individual’s access to the basic necessities of life, and their ability to exercise their legal rights. Every effort is made to respect and support the individual’s relationship to significant others - family, friends, etc.
• Meeting with OW and ODSP to execute agreements for Trusteeship.
• Must be available to work evenings and weekends.
• Other duties as assigned

• University Degree or College Diploma (BSW/MSW preferred)
• Demonstrated knowledge of community support services, social service systems, and relevant provincial legislation.

• Excellent assessment, critical thinking, communication, interpersonal, conflict resolution, organizational, and time management skills.
• Ability to work independently, manage competing priorities, and adapt to changing program needs.
• Strong documentation and computer skills, including experience maintaining electronic client records.
• Valid Ontario Class G Driver's License, access to a reliable vehicle, and proof of valid automobile insurance with coverage meeting Ontario's minimum legal requirements.
• Current Criminal Record Check with Vulnerable Sector Screening.
• Standard First Aid and CPR certification is considered an asset.

• Competitive benefits package
• Weekly wellness release time
• Purposeful work that supports real change in our community

At FSWE, your work truly matters. You’ll be part of a…