Internal​/External - Temp Part Time Supervisor; Sup B2

Part Time Temp Site Supervisor (Contract Position until December 30th, 2026)

Homelessness and Housing Help Hub (H4)

H4 is a comprehensive program providing multi-agency wrap-around supports and coordinated access to services for individuals experiencing homelessness. It serves as a central point of access into homelessness services while providing basic needs support, housing intake and assessment services, community engagement initiatives, and connections to clinical support from local partner agencies.

Immediate

Saturday/Sunday 8:30am - 4:30pm

400 Wyandotte St.

E., Windsor ON

$27.50 Probationary Wage, with increases up to $29.50 after successful completion of probationary wage.
$2/Hour Shift Premium for Evening Hours between the hours of 6:00 PM and 6:00 AM.

Under the direction of the Program Lead, assisting with the effective and efficient implementation of the City of Windsor’s Homelessness and Housing Help Hub Program within established program requirements and agency policies.

See attached Job Specifications

H4 Program Director

The Site Supervisor is responsible for the daily operations and supervision of the on-site staff while being flexible and dynamic to meet the needs of participants and community members accessing H4. The Site Supervisor is responsible for assuring the organization’s values and philosophy of consumer choice; harm reduction and recovery-oriented supports are expressed in all aspects of team practice. The Site Supervisor maintains oversight to ensure services are prioritized for participant self-identified goals for housing and recovery;

while enforcing program safety policies and procedures for the well-being of participants, on-site staff, partner agency staff and community members.

• Oversee daily activities of staff, ensuring they adhere to program policies, procedures, and health and safety regulations.
• Hold regularly scheduled team meetings to provide program or agency updates and maintaining strong communication with on-site staff to adhere to program directives.
• Provide guidance, support, and training to staff members.
• Conduct the recruitment, onboarding, training, and evaluation of program staff on an ongoing basis.
• Manage and organize staff schedules, coverages, time‑off requests, and call‑ins.

• Ensure high-quality service delivery to participants, addressing needs and concerns promptly if support is required from the on‑site staff.
• Monitor client interactions to ensure they are treated with respect and dignity.
• Implement and manage service restrictions to prevent serious occurrences, incidents, and uphold program safety, as needed.
• Assist in the development and implementation of individualized service plans for clients.
• Conduct case management file reviews with Housing Intervention Workers to ensure comprehensive wrap‑around supports, effective service coordination, timely service delivery, and adherence to program procedures are followed.
• Attend community case conferences as needed to support service delivery coordination to high‑acuity or highly barriered participants.

• Complete daily operative tasks, complete mandatory safety and incident reports, and maintain communication databases in a timely and effective manner.
• Utilize data management systems to track and report on program metrics.

• Participate in professional development opportunities to stay current with industry trends and best practices.
• Open/close the program daily.
• Receive, track, and order program inventory and supplies as needed.
• Comple…