Customer Service Center Manager — Hybrid

A leading utility billing company is seeking a Manager of Customer Service to oversee on-site operations in Windsor, Colorado. The role involves training and managing a team of representatives, enforcing service standards, and driving performance metrics like call resolution and customer satisfaction. The ideal candidate should have 3–5 years of customer service experience, excellent communication skills, and a strong understanding of call center operations.

This full-time position offers competitive pay and a hybrid work schedule.
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