Housekeeping Inspector; Tues-Sat

Kana Hotel Group'smission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.

From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services.

In return you will be given opportunities to grow and advance in your career.

• Medical
• Vision
• Dental
• 401K
• Immediate Pay- earned wage access!
• Vacation time
• Sick time
• Holiday pay
• Bonus opportunities
• Brand-specific employee discounts
• Long term/short term disability
• Life insurance

Schedule: 11:00 AM – 7:00 PM
Department: Housekeeping
Reports To: Executive Housekeeper / Housekeeping Manager

The Room Inspector is responsible for ensuring guest rooms are clean, properly prepared, and meet hotel and Marriott brand standards prior to guest arrival. This position serves as an afternoon/evening extension of the Housekeeping Manager, completing room inspections and housekeeping-related tasks that remain outstanding after the Housekeeping Manager’s normal inspection period.

The Room Inspector will also provide additional support for late-day guest requests, including Elite Bonvoy member late checkouts, late room refreshes, and other housekeeping needs that arise throughout the afternoon and evening.

This position plays an important role in maintaining consistent room quality, supporting the housekeeping team, and ensuring guest rooms are ready to meet the hotel’s service and cleanliness standards.

Room Inspections

• Complete inspections of guest rooms that have not been inspected by the Housekeeping Manager.

• Inspect rooms for cleanliness, maintenance issues, proper setup, presentation, and overall readiness for guests.

• Ensure rooms meet established hotel and Marriott brand standards before being released for occupancy.

• Identify and communicate deficiencies to housekeeping staff and ensure corrections are completed.

• Reinspect rooms after corrections when necessary.

• Identify maintenance concerns and communicate them to the appropriate department.

• Monitor recurring housekeeping or room-condition issues and communicate trends to the Housekeeping Manager.

Late Checkouts & Bonvoy Elite Requests

• Complete housekeeping service for approved late checkouts, particularly Elite Bonvoy members.

• Coordinate with the Front Desk regarding rooms with late checkouts and expected departure times.

• Prioritize late checkout rooms appropriately so they can be cleaned and inspected as quickly as possible after departure.

• Communicate room status updates to the Front Desk.

Late Refreshes & Guest Requests

• Complete or coordinate late-day room refresh requests.

• Respond to housekeeping requests from the Front Desk and guests, including additional towels, linens, amenities, trash removal, and other reasonable housekeeping needs.

• Assist with urgent housekeeping needs that arise during the afternoon and evening.

• Ensure guest requests are completed promptly and professionally.

Housekeeping Support

• Assist room attendants when needed to ensure rooms are completed and inspected in a timely manner.

• Help prioritize rooms based on occupancy, arrivals, departures, Elite member needs, and operational demands.

• Assist with turnover of rooms when the hotel is busy or…