Field Service Diesel Technician

Field Service Diesel Technician (Maintenance)

Pay Rate: $32.00 - $57.00 per hour. Pay is dependent on education and experience.

We offer a sign‑on bonus and referral bonus opportunities. Join a focused, dedicated team and grow with motivated people at Wagner Equipment Co. with extensive training and career development.

• Paid Time Off (PTO) Plan – Up to 96 hours of PTO in your first year plus 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans – 401K and Roth 401K, eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU – Citizens Equity First Credit Union: payroll deductions, savings, accounts, loans, VISA card, and more.
• Additional Benefits – Unum Supplemental life Insurance, Aflac Critical Illness & Accidental Insurance,  and discounted employee phone plans.

• Maintains truck and crane inspection logs daily
• Completes CAT service reports daily that are legible, have proper grammar, and use the appropriate SIMS code
• Transmits photos, timecards, service reports, and other information through e‑mail
• Maintains good customer records on assigned jobs
• Maintains credit card receipts for accounting purposes
• Works with the Service Department, Product Support Representatives, and Sales Department to meet all customer needs
• Communicates with customers about the diagnosis and status of repairs, parts, and other concerns
• Teaches and coaches other technicians in the field
• Promotes Wagner Equipment Co. to customers
• Accurately troubleshoots and repairs CAT equipment the first time
• Reads, understands, and applies electrical and hydraulic schematics to repair work
• Safely rigs or hooks components for lifting
• Removes, repairs, and installs major components in varying configurations of equipment
• Maintains tooling in good working order per MSHA and OSHA regulations
• Makes determinations in the field on warranty repair and guidelines, communicating decisions to customer and dispatcher
• Maintains service vehicle in safe and good repair
• Other duties as assigned by manager

• High School Diploma or GED
• Relevant CAT related courses
• 3+ years experience servicing heavy equipment
• DOT Health Card
• Class D Driver's License
• MSHA License
• 1+ years administrative/clerical experience
• 3+ years customer service experience
• 3+ years sales experience

• Standing, walking, talking, sitting, use of hands & hearing
• Ascending or descending ladders, stairs, etc.
• Lifting and moving objects up to 100 pounds or more
• Data entry, telephone, reading/writing, reasoning, organizational, communication & math skills
• Safety & product knowledge
• Basic knowledge of Microsoft Word and Outlook
• Intermediate knowledge of DBS
• Intermediate knowledge of ET/SIS/SIS Web/STW
• Ability to work independently with little or no direction
• Well‑rounded knowledge of CAT equipment

• Noise:
  Loud
• Indoors and outdoors

• 75%–100%

Job offers are contingent upon all required pre‑employment screenings, including background checks, drug/alcohol testing, fit for duty testing, and any other job‑related tests or screenings.

Requirements represent minimum levels of knowledge, skills, or abilities. Duties, responsibilities, and activities may change at any time.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.