EHR Analyst & Support Specialist: Information Technology

Job Category: Information Technology

Requisition Number: EHRAN
007341

• Posted :
  October 13, 2026
• Full-Time

Showing 1 location

Windsor, CT, USA

JOB TITLE: EHR Analyst & Support Specialist

EMPLOYMENT TYPE: Full-time, 40 hours/week

SCHEDULED

HOURS:

Monday-Friday, 8am-4:30pm

PROGRAM/

LOCATION:

Information Technology, Windsor, CT

PC#: 024

ABOUT THE POSITION:

To provide user support; reporting and analysis relating to CHR’s Electronic Health Record (EHR)
system(s), as well as State required reporting. To be responsible for development, testing,
implementation, and management of processes relating to CHR’s EHR systems(s) and performing routine
application updates. To provide continued improvements to the established processes, providing analysis
to CHR management/leadership, as well as facilitating scheduled report processing and communicating
the results to a varied audience. To author and update training materials, to continuously improve training
delivery.
By:

• Communicating across the organization with users of various technical skills levels, effectively
  executing application use and training.
• Having the ability to work in a fast-paced environment to build and deliver results in a timely and
  accurate manner.
• Supporting CHR users in utilization of all computer software functionality.
• Training users on CHR’s Electronic Health Record application(s); maintaining and updating training
  materials, and use of leading-edge training methodologies including written, computer-based training,
  and video media.
• Managing system down time, through system tools, to a bare minimum
• Performing a variety of tasks related to data manipulation and verification within a software program
  or a database.
• Assisting in table building tasks within a software program and database.
• Assisting in analyzing business requirements and coordinating with users for effective utilization of
  the software programs.
• Taking support calls and manage ticket requests from various users, related to accessing and
  troubleshooting the software programs.

DUTIES & RESPONSIBILITIES:

• Create and maintain all levels of technical and process documentation.
• Analyze business requirements/functions.
• Coordinate with users for effective utilization of the software programs.
• Compiles and produces reports and statistical information using SQL queries and report-writing
  software for verification of data.
• Troubleshoot problems with SQL queries, EHR functionality, report writing tools and other
  software applications.
• Coordinate & communicate system modifications.
• Codify requirements from users for building and maintaining data.
• Assist in ensuring data integrity and meeting compliance requirements.
• Maintain documentation in compliance with agency and program standards.
• Participate in staff meetings, supervision, training, and other meetings as assigned.
• Additional duties as required.

QUALIFICATIONS:

Education: BS preferred.
Experience: Minimum 2 years’ experience directly related to the database duties and other responsibilities specified.

- Minimum 2 years’ experience working with, supporting, or administering Electronic Health Record
systems
- Experience in data collection and analysis
- Strong experience understanding data structures and analyzing data from a business perspective
- Experience in creating technical documentation and diagrams including entity relationship diagrams
- Experience training groups of individuals

Why Join CHR?

Be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities!

• Comprehensive benefits packages include health insurance, ample paid time off (including your birthday!), employer contributions to your 403b Retirement Plan, and competitive insurance…