Bilingual Representative; Spanish​/English

• Windsor, CT
• Full-time, on-site

Serve Spanish-speaking households across Hartford County on sales and service calls.

Bilingual Representatives serve Spanish-speaking households across Hartford County on both sales and service calls. You will switch fluidly between Spanish and English, helping customers understand their options, resolve issues, and choose the right plans. This is a high-impact role for the community we serve.

• Handle sales and service calls in Spanish and English
• Translate plan details, promotions and account information clearly
• Help customers navigate billing, technical and ordering questions
• Build trust with Spanish-speaking households across the region
• Accurately document calls and orders in the CRM

• Fully bilingual Spanish/English (spoken and written)
• Clear, warm phone presence in both languages
• Comfortable with basic computer navigation and typing
• Reliable attendance; classes start every other Monday
• Sales or service experience is a plus but not required