Insert Operator

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About XBP

XBP Global is a workflow automation leader that leverages decades of industry experience, global footprint and Agentic AI to rethink business process automation and enable digital transformation for our clients. We are approximately 11,000 professionals strong, present across 20 countries, and support over 2,500 clients worldwide.

As an Insert Operator I, you will play a vital role in our mail processing operations, ensuring efficient and accurate insertion of various documents. Operating and troubleshooting automatic mail inserting machines, you'll be responsible for maintaining productivity, timeliness, and quality standards to meet and exceed client expectations.

• Adhere to all assigned job schedules and deadlines to ensure timely completion of tasks.
• Utilize various types of inserting equipment to accurately insert client statements, invoices, checks, and other documents according to job specifications.
• Set up and operate inserting machines based on job requirements, ensuring smooth and efficient operation.
• Conduct frequent quality checks during machine operation to ensure accuracy and adherence to quality standards.
• Complete all necessary paperwork or system entries accurately and promptly.
• Perform any other tasks deemed necessary to support the smooth operation of the mail processing department.

• High school diploma or equivalent.
• Experience in mail processing or related fields is advantageous.
• Strong understanding of confidentiality as it relates to handling critical mail and adherence to company quality standards and procedures.
• Attention to detail and a strong work ethic are essential for success in this role.
• Ability to stand for long periods of time and lift up to 35 lbs.
• Flexibility to work required hours, especially during peak production times.
• Excellent communication skills, both written and verbal, are necessary for effective collaboration within the team.
• Strong problem-solving skills to troubleshoot issues that may arise during machine operation.
• Understanding the importance of confidentiality in handling critical mail and adherence to company standards.
• Being meticulous in ensuring accuracy and quality in all tasks performed.
• Demonstrating dedication and reliability in fulfilling job responsibilities.
• Ability to sustain standing for extended periods and lift moderate weights.
• Willingness to work flexible hours to meet production demands.
• Effective communication skills, both written and verbal, for clear exchange of information.
• Capacity to identify and resolve issues efficiently to maintain smooth operations.

XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas
, @xbpasia
, , , , or . We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.

• Entry level

• Full-time

• Management and Manufacturing

• Technology, Information and Internet