Residential Sales Representative

Handle warm inbound and follow-up calls for fiber and mobile upgrades. No experience required.

As a Residential Sales Representative you will take warm inbound calls and follow-up calls from households across New England interested in fiber internet and mobile upgrades. You will guide each caller through plan options, answer questions, and close the sale — no cold calling, no prior sales experience required. Our paid academy gets you certified on the floor in your first two weeks.

• Answer inbound and outbound follow-up calls for fiber and mobile products
• Match each household to the right plan using needs-based discovery
• Walk customers through pricing, promotions and installation timelines
• Accurately enter orders and update account notes in the CRM
• Hit daily talk-time and conversion targets with support from your team lead
• Stay current on plan changes, promotions and competitor offers

• High school diploma or equivalent
• Clear, confident phone presence — we will teach the rest
• Comfortable with basic computer navigation and typing
• Bilingual Spanish/English is a plus but not required