Office​/Sales Administrator

Role Objective

The Office/Sales Administrator for Europe will support our UK office both in terms of overall Office Support AND Sales/Contract Administration for the Sales team. The role will also provide some administrative support for our Dubai office. This role reports to the Managing Director and is office based (Windsor). The nature of the role requires the individual to be mature, organized, resourceful and able to juggle multiple tasks.

You will have the intuition to react with appropriate urgency to emerging situations, be able to complete multiple high-priority tasks efficiently and be comfortable to make decisions for the office with minimal oversight or guidance.

• Manage the front reception area – greeting visitors, interviews, new hires, delivery of equipment, etc.
• Main point of contact for office building property management and all office vendors
• Main contact for all local office security issues.
• Responsible for space planning with MD Europe
• Executive administration support for Europe Leadership Team, including travel arrangements, presentations, etc.
• Remote support for Senior Director of HR, APAC, Europe and MEA including general staffing admin/onboarding of new employees/Offboarding of exiting employees
• Distribute local mail and assist staff with preparing mail/shipments as needed.
• Assist with planning and execution of local events
• Manage offsite corporate storage if/where required
• Manage all office supplies, conference rooms, etc.
• Support AP with facilities PO and invoicing process for both UK and Dubai offices.
• Courier Deliveries – booking and checking in
• Maintain a clean office environment outside of office subcontracted cleaning contract - manage team to a shared roster
• Other duties and functions as assigned.

• Prepare, process and review customer agreements, to ensure compliance with company policies and practices.
• Work with the Senior Sales Director to ensure Sales Team members update their own Sales/CRM data in line with EMEA exec team requirements, including opportunity stage
• Assisting Sales team members in the compiling of proposals via cloud-based quoting tool and queries
• Issue Ad hoc quotes to customers for one off hardware & Consumables
• Working with Suppliers on delivery queries, quotes & evaluation kit
• Issuing quotes for Repair work -
• Obtaining purchase order, raise internal paperwork and issue PO
• Provide assistance and support with general day to day queries from Sales team
• Working with US counterparts on price changes and general quoting tool admin
• Updating Resource schedule with Sales team holidays and team meetings within Outlook
• Booking & Co-ordination of Sales Team Meetings including minute taking where required
• Providing Marketing and co-ordination assistance in delivery of events and logistics such as arranging shipping of stands to exhibition locations
• Closing of opportunities when contract received
• Keeping locally "cloud" stored sales team files up to date - Territories and Geographies
• Assisting in sales events and ability to travel, albeit minimal (Not sure if this should be passed on)
• Assisting in booking of complex Travel/Hotel for Sales team - when required for events
• Develop an in-depth level of understanding of the offered products, uses and be able to discuss alternative options with sales staff.
• Occasional customer intervention to discuss proposed contract changes
• Coordinate amendment documents to authorize changes to standards and coordinate the approval of any standard changes as per Agilysys policies.
• Where appropriate escalated requested variations to policies related to pricing in terms to senior staff.
• Assist Sales in monitoring Opportunity stages.
• Gather and process customer data for management review and approval.
• Responsible for customer files and records as related to sales activities.
• Other duties and functions as assigned.

• 3+ years’ experience in Office Management, office support experience, client support experience and/or Sales administration support in a fast-paced environment
• Computer skills including Microsoft Word, Excel, PowerPoint, and Outlook

• Pr…