Retention Specialist: Customer Care & Payments
Job in
Windsor, Berkshire, SL4, England, UK
Listing for:
Neilson Financial Services
Full Time
position
Listed on 2026-02-07
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Bilingual, Customer Service Rep
Job Description & How to Apply Below
A prominent financial services firm in the UK is seeking experienced Retention Agents to deliver high standards of customer service. The role involves managing inbound and outbound calls, addressing
customer retention issues, and ensuring all interactions are recorded accurately. Successful candidates should possess exceptional
communication skills,
attention to detail, and the ability to multitask effectively under pressure. This position is ideal for individuals with a solution-focused mindset seeking to contribute to
customer satisfaction and retention.
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